Piscine lagon à la résidence de vacances Côté Océan

FAQ

The Residence

By booking directly from our website, you will be guaranteed the best possible price. In addition, the hotel personnel is fully aware of specific requests, and do their best to satisfy them. In addition, it is also on our website that you can find all our special offers. From you to us, we strongly believe in the benefits of proximity, which is one of the founding values of Hospitality at Côté Océan.

We accept Visa, Mastercard, and American Express (only payment on-site). Cash, checks and holiday vouchers are also accepted. Restaurant tickets are accepted for breakfast and meals that are taken at the Hotel’s bistro.

We speak French, English and Spanish.

Arrivals are possible starting from 3 p.m. Departures are possible until 11 a.m.

Depending on availability, we will be happy to welcome you before your scheduled arrival date or to extend your stay with us (considering an additional cost). We kindly ask you to call the reception in advance to know more about availabilities.

Côté Océan is located halfway between Chatelaillon, its shops and the commercial area of Angoulins sur mer offer a whole range of food stores (many organic stores, producers’ stores and large food and specialized stores).

Our facility is located 200 meters away from the ocean, through the cycle path (wild beach Saint-Jean-des-Sables). The equipped beaches of the seaside resort of Châtelaillon-Plage are 1.5 km away from Côté Océan and accessible by a cycle and pedestrian path along the seafront.

○ Heated outdoor swimming pools (May to October)
○ Billiards
○ Foosball
○ Table-tennis table
○ Pétanque
○ Loan of bikes
○ Board Games

The residence has accommodation equipped for people in wheelchairs or with reduced mobility. To book one of these accommodations, please ask us in advance before proceeding with the reservation in order to confirm availability.
In total, six apartments can accommodate people with reduced mobility (5 one-level houses and the loft).
The dining and reception room, the swimming pools, and the courtyard are featured with adapted access.

If you plan to check in late, please inform us before booking by contacting us by phone or e-mail. We will send you the late arrival procedure by message and the on-call person will remain available if you encounter any difficulty upon your arrival.

The cancellation conditions are applicable according to the tariff terms of your reservation. It all depends on the offer you have chosen, whether it is flexible or not, cancellable or non-refundable.

The residence has free parking, private and secured by gates. Universal charging stations for electric cars are available, free of charge.

We accept animals on request with a daily fee of 7 €. Please note that animals must be kept on a leash in the garden and are not allowed in the dining room nor the aquatic areas.

Yes. For your safety, your personal data, including your credit card number and telephone number, will be encrypted before being transmitted through Internet.

You will find your reservation number in the confirmation email sent to your mailbox. You will receive a confirmation email no later than 24 hours following your reservation, on the email address provided when you made your reservation.

To obtain your reservation number, you can contact the reception directly. If you have lost your booking confirmation you can also ask us to resend one to you.

Before contacting the hotel, please check the cancellation conditions of your reservation.
If you wish to cancel or modify your reservation, you can contact the reception directly before the deadline indicated in the cancellation conditions. Please make sure to specify that this reservation was made on the Internet.

On simple request to our teams, you can extend your stay, during the opening hours of the reception upon your arrival, or before your initial departure date.
Even if you are not onsite yet, you can already contact us.
Please consider that the extension of a stay is subject to availability and made possible accordingly.

The invoice is sent automatically upon departure or printed on request.

Services

The residence has two swimming pools:
The lagoon swimming pool (1.20 m maximum depth):
– Deckchairs
– Umbrellas
– Water jets for children
– Box of games for children (water noodles, balloons, glasses, etc.)
– Shoe lockers

The main swimming pool (1.59 m maximum depth):
– Deckchairs
– Umbrellas
– Games box for children (water noodles, balloons, glasses, etc.)
– paddling pool
– Partially shaded beach
Toilets are located between the two swimming pools.

Both swimming pools are heated up to 26° C, and are open from May to October.

The spa is open all year round from 10 a.m. to 8 p.m., by reservation only. The space is accessible to minors over the age of 16 years old, accompanied by an adult.

The babysitting service is not currently available.

Our courtyard area has gas barbecues available free of charge for the duration of your stay. Only the 3-bedroom family houses can rent one and put a charcoal barbecue on their terraces for an extra €5/day or €20/week (charcoal is not provided).

Yes, the residence is equipped with a free Wi-Fi network.

We provide bicycles for free. As well as baby seats, baskets, helmets for children and locks on request from reception.

You can meet at Côté Océan for your private events: weddings, birthdays with friends, family celebrations, baptisms, parties, charity meals…. Children can enjoy the outdoor equipment (ping-pong table, table football, swimming pools, pétanque) and green spaces.

You can meet at Côté Océan for your seminars, business meetings, conferences, presentations or product launches, company meals, after-works… We provide 2 rooms that can accommodate from 5 to 50 participants.

The residence does not have a luggage storage service.

The daily cleaning services are not included in the price of every accommodation.
Do not hesitate to contact the reception for more information.

Our courtyard area has gas barbecues available free of charge, for the duration of your stay.
Only the 3-bedroom family houses have the possibility of renting and putting on their terrace a charcoal barbecue for an extra €5/day or €20/week).

You can order cereal bread, sugar pearl brioches, traditional baguettes, mini pastries (croissants and pain au chocolat) the day before for the next day.
The price list is available at the reception.

Yes, we have free private parking, secured by gates.
Electric charging stations are also available (free service).

Accomodations

Our team can provide you with equipment for children that will make your stay easier. The rental price is €5 per day and per equipment.
We have (subject to availability):
• travel cots
• high chairs
• baby baths
• child safety barriers
Kindly let us know in advance and we will have the equipment installed in your accommodation before your arrival.

Yes, each house has a private terrace with garden furniture.

Yes. The residence has accommodation equipped for people in wheelchairs or with reduced mobility. To reserve one of these accommodations, please ask us in advance before proceeding with the reservation process, in order to confirm availability.
In total, six apartments can accommodate people with reduced mobility (5 single-storey houses and the loft).
There are adapted access for the dining and reception room, the swimming pools and the courtyard.

Yes, depending on the accommodation, the residence can accommodate 1 to 8 people.

Yes, sheets, baths and pool towels are provided at the start of the residence formula stay. In hotel formulas, bath and pool towels are changed on request, and sheets every 3 or 4 days, depending on the length of stay. A cleaning kit including a sponge, a cloth and a small bottle of washing-up liquid is provided upon your arrival.

We do not have the possibility of adding an extra bed for children in our accommodations. However, umbrella beds for children under 3 years old are available under rentals, subject to availability.

All accommodations are “non-smoking” and equipped with smoke detectors. We therefore kindly ask you to smoke on the balcony or the terrace, with the door- window closed.

Contact the reception 0586160007, we will do our best to answer your request.

Restaurant

We do not offer half-board or all-inclusive formulas.

By contacting the reception at 0586160007, via our website or our social networks.

We offer a children’s menu accessible up to 12 years old at a price of €9.90 including a water syrup, a choice of three dishes and a dessert of the child’s choice. Do not forget to let us know if your child has any food intolerances, allergies, or special requirements in order to notify the kitchen teams.

Do not hesitate to tell us about your allergies, intolerances, or dietary restrictions so that we can advise you as best we can.

Yes, our residence hosts two bars, including one that is outside (open in season only).
The indoor bar is open every day from 9 a.m. to 10 p.m.
The outdoor bar is open every day from 3 p.m. to 7 p.m. (in summer).

Yes, we are pleased to welcome outside customers to enjoy our restaurant and our cocktails.

Yes, Côté Océan offers you a breakfast, with an all-you-can-eat sweet and savory buffet, all week long from 8:30 a.m. to 10:30 a.m., at €13 for adults and €6.50 for children aged 3 to 12.

Our restaurant is available for our customers as well as for outside customers from Monday to Saturday from 12 p.m. to 2 p.m. and from 7 p.m. to 9.30 p.m. We strongly recommend that you book your breakfast the day before, for the next day.

Our restaurant is open Monday to Saturday from 12 p.m. to 2 p.m. and from 7 p.m. to 9.30 p.m. Reservation is not mandatory but highly recommended. Outside customers are welcome.

On simple request to our teams, and payment of the supplement due, you can access the breakfast room. If your room is specified “breakfast included”, you do not need to book breakfast: it is included in the price of your stay. In any case, we strongly recommend that you book your breakfast the day before for the next day.

Seminar

You can meet at Côté Océan for your seminars, business meetings, conferences, presentations or product launches, company meals, after-works…. We provide 2 rooms that can accommodate from 5 to 50 participants.

What could be more comfortable than having a controlled budget, without any overruns? Whatever the drinks took à discretion and the equipment necessary for the smooth running of your work session, this all-inclusive package offers you the comfort of a seminar without worrying about logistics. This will allow you to work serenely without any constraints.

Côté Océan’s area allows you to organize and lead seminars over several days in the best conditions. Up to 57 houses can accommodate up to 4 people in single rooms.
The residential seminar is ideal for mobilizing everyone in your company, and creating a new synergy in a natural and exotic setting.

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