Piscine lagon à la résidence de vacances Côté Océan

FAQ

The Residence

By booking directly with our website, you will be guaranteed the best rate. In addition, the hotel team will do its utmost to satisfy your special requests. Furthermore, you can also find all our special offers on our website. From you to us, we believe in the benefits of proximity: it is one of the founding values of our hospitality.

We accept Visa and Mastercard and American Express (only when paying on site). Cash, checks, vacation checks are also accepted. Luncheon vouchers (only for breakfast and meals within the bistro).

We speak French, English and Spanish

Arrivals are from 15:00 and departures before 11:00.

Subject to availability, we will be happy to accommodate you before your scheduled arrival date or extend your stay with us (at an additional cost). Be sure to call the front desk in advance to check availability.

Côté Océan is located halfway between Chatelaillon, its shops and the commercial area of Angoulins sur mer offer a whole range of food stores (many organic stores, producers’ stores and large food and specialized stores).

Our establishment is located 200 meters from the ocean by a bicycle path (wild beach Saint Jean des Sables). The beaches of the seaside of Chatelaillon-Plage are 1.5 km from Côté Océan and accessible by a bicycle and pedestrian path along the seafront.

Heated outdoor pools (May to October)

Billiards

Babyfoot

Ping-pong

Bocce

Bicycles

Board games

The residence has rooms equipped for people in wheelchairs or with reduced mobility. To make a reservation for one of these rooms, we ask you to make a request before proceeding with the reservation to confirm availability.

Six units in total can accommodate PRM (5 units Bungalow and Loft)PRM access for dining and reception room, outdoor poolAccess to the courtyard

If you are planning to arrive late, please contact us by phone or e-mail. We will send you the procedure for late arrival by message and the person on call will remain available if you encounter any difficulty upon arrival.

The cancellation conditions are applicable according to the tariff terms of your reservation. It all depends on whether you have taken a flexible or non-cancellable non-refundable offer.

The hotel has a free, private, gated parking lot. Universal charging stations are available free of charge.

We accept pets on request with an extra charge of 7€ per day. Please note that pets must be kept on a leash in the garden and are not allowed in the restaurant or in the water areas.

Yes, a credit card number is required to make an online reservation at hotels that accept credit cards. For your security, your personal information, including your credit card number and phone number, will be encrypted before being transmitted over the Internet.

You will find your reservation number:

On the confirmation email that was sent to your mailbox: you will receive a confirmation email maximum 24 hours after your reservation on the email address provided when you made your reservation.

To obtain your reservation number, you can contact the hotel directly. If you have lost your reservation confirmation you can also ask the hotel to re-address it to you.

If you wish to cancel or modify your reservation, you can contact the hotel directly before the deadline indicated in the cancellation policy. Do not forget to mention that this reservation was made on the Internet.

On simple request to our hoteliers, you can extend your stay, during the opening hours of the reception when you arrive at the hotel, or before your initial departure date.

If you are not in the hotel, you can also contact the hotel directly at the coordinates listed on the description page of the hotel.Of course, this extension will only be possible if the hotel offers availability on the desired dates.

The invoice is sent automatically upon departure or printed upon request.

Services

We have two swimming pools:

The Lagoon Pool: (1m20 deep maximum):
– Deckchairs
– Parasols
– Water jets for children
– Shoe lockers

The main pool: (1m59 deep maximum)
– Deckchairs
– Parasols
– Children’s games box (French fries, balls, glasses, etc.)
– Paddling pool
– Partially shaded beach

WC are located between the 2 pools.

The outdoor pools are heated to 26°C and open from May to October.

Access to the Spa is open all year round from 10:00 am to 8:00 pm by prior reservation only. We inform you that the space is accessible to people over 16 years old accompanied by an adult.

The babysitting service is not currently available.

Our courtyard area has barbecues accessible free of charge and for the duration of your stay. Only the 3-bedroom family houses have the possibility to rent and put on their terraces a charcoal barbecue for a supplement of 5€/day or 20€/week.

Yes, the hotel is equipped with a free wifi network.

We provide bicycles for free. As well as, baby seats, baskets, children’s helmets and padlocks on request from the reception

You can meet at Ocean Side for your seminars, residential seminars, business meetings, conferences, product presentations or launches, corporate meals, afterwork. We provide 2 spaces that can accommodate from 5 to 50 participants.

You can meet at Côté Océan for your seminars, residential seminars, business meetings, conferences, product presentations or launches, corporate meals, afterwork . We provide 3 spaces that can accommodate from 5 to 50 participants.

The residence does not have a luggage storage service.

Daily maid service is not included in all of the rates we offer.Please feel free to contact the front desk for more information.

Gas barbecues are available free of charge for all the accommodation under the porch. Charcoal barbecues are available for hire (5€/day or 20€/week) only for the 3 bedroom family houses on the ground floor and duplex (charcoal not included).

You can order cereal sticks, sugar pearl brioche, traditional baguettes, mini viennoiseries (croissants and pains au chocolat). Reservation the day before for the next day. Prices available at the reception.

Yes, we have a free and private parking, secured by gates. Presence of electric charging stations (free service).

Accomodations

Baby supplies at 5€/day and according to availability:

– folding beds- high chairs

– baby bathtubs

– safety gates for stairs.

 

Let us know in advance and we will arrange them in your home before your arrival.

Yes, each house has a private terrace with garden furniture.

Yes, the residence can accommodate 1 to 8 people.

Yes, sheets, bath and pool towels are provided at the beginning of the stay only in the residence formula. In the hotel formula, bath and pool towels are changed on request and sheets are changed every 3 or 4 days, depending on the length of the stay. A cleaning kit including a sponge, a cloth and a small bottle of washing-up liquid is provided on arrival.

We do not have the possibility to add an extra bed for a child in all of our accommodations, however, umbrella beds for children under 3 years old are available for rent according to availability.

All our accommodations are “non-smoking” and equipped with smoke detectors. Please smoke on the balcony or terrace with the French window closed.

Contact the reception 0586160007, we will do our best to answer your request.

Restaurant

We do not offer half board or all inclusive rates.

By contacting the front desk at 0586160007, via our website or our social networks.

We offer a children’s menu for children up to 12 years of age for 9.90€ including a water syrup, a choice of three courses and a choice of dessert. Don’t forget to let us know if your child has any food intolerances, allergies or special requirements so that we can inform the cook in advance.

Do not hesitate to tell us about your allergies, intolerances or food restrictions so that we can advise you in the best possible way.

Yes, nour bar is accessible from 8:30 in the morning until the restaurant closes.

Yes, the restaurant is accessible to non-residents, we are pleased to welcome outside customers to enjoy our restaurant and cocktails.

Yes, Côté Océan offers breakfast, with an all-you-can-eat sweet and savory buffet, available all week long, and at a rate of 13€ for adults and 6,50€ for children from 3 to 12 years old.

Our restaurant is available for our guests and outside customers from Monday to Saturday from 12:00 to 14:00 and from 19:00 to 21:30. We strongly recommend that you reserve your breakfast the day before for the following day.

Our restaurant is available for our guests, as well as for outside customers from Monday to Saturday from 12:00 to 14:00 and from 19:00 to 21:30. Reservation is not mandatory but strongly recommended.

On simple request to our hoteliers, and payment of the due supplement, you can access the breakfast room. If your room is marked “breakfast included”, you do not need to reserve breakfast: it is included in the price of your stay. We strongly recommend that you book your breakfast the day before for the next day.

Seminar

You can meet at Côté Océan for your seminars, residential seminars, work meetings, conferences, presentations or product launches, company meals, afterwork. We provide 3 spaces that can accommodate from 5 to 50 participants.

What could be more comfortable than having the assurance of a controlled budget, without any overspending. Whatever the drinks taken at your discretion and the material necessary for the good progress of your working session, an all-inclusive package offers you the comfort of a seminar without material concerns for your teams and allows you to work on the substance of your meetings without any constraints.

The environment of Côté Océan allows you to organize and animate in the best conditions seminars over several days. The residential seminar is ideal to mobilize all the actors of your company and to create a new synergy, in a natural, exotic and striking setting.

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