Questions fréquentes

Booking and payment

At what time are the Check-In and Check-out ?
The arrivals are starting from 3pm, and the departures before 11am. Nevertheless, if you must arrive early, we will be happy to keep your luggage, so you can enjoy Côté Océan’s infrastructures. As well for the departure, once you checked out and left the house, you can stay
enjoy our installations until your departure time.

What age does a child start paying their stay at Côté Océan ?
Children younger than 2 years old, sleeping in baby beds provided or not by Côté Océan stay for free in our residence.
Which credit cards do you accept? Do you accept vacation coupons?
We accept Visa, Mastercard and American Express payments. Vacation coupons are also accepted.

Do you accept animals ?
Animals are not accepted in July and August. Otherwise, we accept animals, staying exclusively in your house, for 10€ per day. Please note, animals will have to be kept on leash in the garden and are not allowed in the common room nor to the swimming pool.

Houses

Are the sheets and towels furnished ?
Yes, the swimming and bath towels, and the sheets are provided the day of your arrival solely in residential residence. Within the hotel formula, Côté Océan changes your swimming and bath towels on the demand and the sheets every 3 or 4 days, depending on the duration of your stay.

Are there baby accessories available ?
We offer (in the limit of Côté Océan’s stock) :

  • baby beds
  • highchairs
  • baby bathtubs
  • safety gates for the stairs

Let us know in advance and we will arrange the accessories in your room before your arrival.
There is enough room in the house “Mezzanine” type to add a baby bed on the same floor as the other beds.

Are there terraces in the houses ?
Yes, each house has its own private terrace set of a garden salon.

Infrastructures

Is the swimming-pool heated ?
Yes, the swimming-pool is heated at 26 degrees all season long.

Is there a parking lot on-site ?
Yes, the hotel has a closed outdoor, free parking lot.

Is there a barbecue at the clients’ disposal in Côté Océan ?
Yes, there is a barbecue area, equipped of a gas barbecue and wood-fired bread oven, is available all day long to the hotel’s guests.

Services

Is there wifi in the hotel ?
Yes, the hotel provides high-speed free wifi (optical fibre).

Do you rent bicycles ?
Yes, we rent bicycles for 5€ for half day (less than 3 hours) and 10€ for a daily rental (more than 3 hours). We dispose of a child-drawn vehicle as well as bicycles for children or with baby seat.

Is it possible to do laundry on-site ?
We do not have any laundry or dryer in self-service. However, we offer, for approximatively 15€ the bag of cloths (laundry-size equivalent), to wash, dry and fold your laundry. The closest self-service laundromat is located at 3km from Côté Océan, at Chatelaillon-Plage.

Côté Océan’s food

Is the breakfast included in the room rate ?
The continental breakfast is always included in the price of the room. You can ask without surcharge eggs for the breakfast (scrambled or fried eggs only). However, cheese and charcuterie plates are charged at 6€ per plate.

Can we eat at Côté Océan ?
In July and August, you can have lunch from 12 to 3pm on-site. On reservation, you have diner starting from 7pm at our table d’hôtes. Outside of these two months, we offer fully-homemade take-away meals, to be re-heated and enjoy in your house (main course/desert for 15€).

Is your cooking adaptable to special food diets (allergies, gluten-free, lactose-free, vegetarian, vegan…) ?
Our breakfast always offers an adapted variant. We also propose in all our menu dishes suitable alternatives for all types of diet. Let us know of your particular diet before your arrival so we can adjust our recipes to your need.

Near Côté Océan

How far is the sea from Côté Océan?
Our hotel is located at 200 meters from the ocean by bike path (wild beach of Saint Jean des Sables). The developed beaches of the seaside resort of Chatelaillon-Plage at 1.5km from Côté Océan are accessible by seafront bicycle and pedestrian path.

Are there shops and restaurants near Côté Océan?
Côté Océan is situated at half way between the village of Chatelaillon, with its shops and restaurants, and the commercial zone of Angoulins sur mer, offering a wide range of food stores (large surface, organic, from local producers or specialised).

Events at Côté Océan

Can we organise private events at Côté Océan?
You can celebrate birthdays, weddings, friend or family reunions and meals at Côté Océan. In case musical or dance evenings, we always private the entire facility.

Can we organise professional events at Côté Océan?
Côté Océan makes available 3 venues welcoming from 5 to 50 guests, to organise your work seminars, residential seminars, meetings, conferences, presentations and product launches, work meals, after-work.